Privacy policy

Privacy Policy

This policy explains what Mission Western Wear collects when you use missionwesternwear.com, why, and what you can ask us to do about it. We are at 617 N Conway Ave, Mission, TX 78572, and you can reach us at support@missionwesternwear.com or (956) 581-2116.

1. What we collect

We collect the information you give us in order to place and deliver an order.

That is your name, delivery and billing address, email address, phone number and the contents of your order. We also receive limited technical information automatically — your IP address, browser and device type, and the pages you viewed — which the store platform records for every visitor.

2. Payment details

We do not see or store your full card number.

Payments are handled by the payment processors built into our store platform. They receive your card details directly and pass us only a confirmation and the last digits of the card, which is what appears on your order record.

3. Why we use it

We use your information to process, ship and support your order.

That includes sending order confirmations and dispatch emails, handling returns and refunds, answering your questions, preventing fraudulent orders, and meeting our tax and accounting obligations.

4. Who we share it with

We share your information only with the parties needed to fulfil your order.

Those are our store platform, our payment processors, and the carrier delivering your parcel. We do not sell your personal information and we do not pass it to advertisers.

5. Cookies

Our store uses cookies to keep your cart and session working and to measure how the site is used.

You can block or delete cookies in your browser settings. Blocking them entirely will stop the cart and checkout from working.

6. How long we keep it

We keep order records for as long as our tax and accounting obligations require.

Marketing contact details are kept until you unsubscribe, which you can do from the footer of any email we send.

7. Your rights

You can ask us for a copy of the information we hold about you, or ask us to correct or delete it.

Email support@missionwesternwear.com from the address on the order and we will respond within 3 business days. We may need to keep records we are legally required to retain even after a deletion request.